NSW CODE OF CONDUCT FOR SHORT TERM RENTAL ACCOMMODATION

On December 18, 2020 the NSW Government introduced new rules for Hosts and Guest behaviour in short-term rental properties.


The new Code of Conduct for short-term rental accommodation allows for better management and to address anti-social behaviour, amenity impacts (including in shared facilities such as pools and gyms) and other issues experienced by neighbours and communities.

There are new requirements under the Code for all industry participants including hosts, guests, letting agents and booking platforms. 


As a guest, you:

• must not make noise that unreasonably disrupts your neighbours

• must not cause damage to the premises, including any common property

• are responsible for the actions of your visitors and must ensure they meet the behaviour standards set out in the Code.

If you don’t meet your obligations under the Code, you could be issued a warning notice, fine or be added to the exclusion register if two breaches (‘strikes’) are recorded in a two-year period.

If you are added to the exclusion register, you won’t be able to be a guest in short-term rental accommodation for five years.


More information:

You can find more information on the Code and the new requirements on the NSW Fair Trading website at fairtrading.nsw.gov.au

CODE OF CONDUCT

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